Auto Draft
This is a sample excerpt placeholder that will be replaced with the actual content. You can style this excerpt to your liking using the editor controls.
April 10, 2022
layout_placeholder
CRE Responsibilities and Duties
Generating new business opportinities
-> Reachout to prospective clients with offer of products & services
-> Help business grow through new business acquisitions, planning, retention and management.
-> Maintain complete and accurate customer correspondence/company data in CRMs
-> Negotiate and manage agreements through business contracts.
-> Prospective client communication: Calls, voicemails, emails. SMS, etc
-> Work on sales funnel
Retaing existing clients longer
-> Ensure customer satisfaction by maintaining & nurturing relationships with existing clients.
-> Ensure products & services delivered meet or exceed the customer requirements.
-> Ensure quality and consistency of services/products delivered to customers.
-> Schedule and conduct status meetings with Project Managers, Product engineers & customers.
-> Create online videos, training guides, FAQs, for the benefit & knowledge of all customers.
-> In-depth needs assessments to better understand client’s requirements.
-> Identifying a range of offerings to meet the goals/values/needs/wants of each client.
Handle client related tasks & issues
-> Proper refund and compensation to customers on time
-> Identify and develop problem solving methodologies to resolve customer issues.
-> Customer/Client Invoices
-> Develop and update client related reports.
Get more value from existing customers/clients
-> Ensure upselling/croselling and repeat business from existing clients
-> Affiliate deals
-> Whitelabeling Opportunities
-> Reference business
-> Client/customer testimonials and review
-> Repairing disengaged or fractured relationships with old clients.
This is work from home so a quiet time/place, power backup, 4g internet, a good headset with mic and web cam is suitable for interaction with clients.
Trial Tasks
- Create a blueprint of a sales funnel for a web design and development company
- How does creating online videos, FAQs, guides benefit customer retention
- Outline a process for upselling/cross selling
- Create your voice sample by reading the job post and recording it. Upload it your google drive & paste the link in trail task document.
- Complete the above for points in a word document and attach it while filling application form.